Cards: Authenticating your transactions with 3D Secure
What is 3D Secure authentication?
3D Secure is a security protocol that helps verify your identity when you make an online card payment.
Why do I need to authenticate my card deposit?
The Payment Services Directive 2 (PSD2) requires additional authentication for certain online payments to improve payment security and reduce fraud.
When and where did PSD2 take effect?
The legislation took effect on January 1, 2021 in
- The EU
- Iceland
- Liechtenstein
- Norway
How do I authenticate my card deposit with 3D Secure?
You may need to:
- Enter a one-time passcode sent by SMS or email.
- Confirm the transaction through your bank's mobile app.
- Verify your identity using your fingerprint or facial recognition.
Your bank or card issuer determines how you authenticate your transaction.
You may be redirected to your card provider's website to complete the security check.
Which 3D Secure services might appear when I pay by card?
The 3D Secure services you may see include 'Visa Secure' for Visa cards and 'Mastercard Identity Check' for Mastercard cards.
How can I find out which authentication method my card issuer uses?
Contact your bank or card issuer directly:
-
Call the phone number on the back of your card.
-
Use your bank’s or card issuer’s official app or website.
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